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General Polices

General Chemical Corp. Policy Guidelines 

Open Accounts: We offer open accounts to qualified customers. Please be aware that we process applications as quickly as possible. However, we ask for your patience as processing of your application can take 1 to 2 weeks. Many companies that are used as credit references will respond only to written requests for information. Until an open account is established, purchases must be shipped prepaid by Discover, Visa, MasterCard or American Express. Once an Open Account is established, payment terms are net 30 days from the date of invoice. Monthly statements are not sent out, so customers are expected to pay from the invoice. To maintain open account status, invoices must be paid within the terms stated. No orders will be shipped on past due accounts until the outstanding balance has been paid in full.  Application is available for download or you can call or e-mail us to have an application sent to you.

Discover, VISA, MasterCard, American Express: For you convenience, we accept Visa, Discover, MasterCard and American Express. Many of our customers appreciate the flexibility of applying purchases to their credit card to avoid C.O.D. charges.

No Interest if Paid in Full within credit terms! Interest will be charged to your account from the purchase date including optional charges, is not paid in full within credit terms or if you make a late payment. Minimum monthly payments required.

Regular rates apply to purchase and optional charges. Payments over the minimum will be applied as required by applicable law. As of February 16, 2010, variable APR: 28.99% and on all accounts in default, Penalty APR: 29.99%. Minimum finance charge $2.00.

Back Orders: As hard as we try, there are times when we must back order items you want. We maintain a computerized back order file and automatically will ship items to you as soon as they become available. If you do not want back orders shipped, please inform us and we will mark your records accordingly.

Warranty:  Please review w our warranty at following link:

http://www.generalchem.com/warranty.aspx

The information contained herein is believed to be reliable but no representations, guaranties or warranties of any kind are made as to its accuracy, suitability for particular applications or the results to be obtained there from. The information is based on laboratory work with small-scale equipment and does not necessarily indicate end product performance. Because of the variations in methods, conditions and equipment used commercially in processing these materials, no warranties or guarantees are made as to the suitability of the products for the application disclosed. Full-scale testing and end product performance are the responsibility of the user. General Chemical Corp. assumes no liability in connection with the use of this information.

The Seller makes no warranties, expressed or implied including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. No returns of merchandise will be accepted without our written consent and inspection. Suggestions and recommendations are made without warranty or guarantee of any kind, the buyer assumes all risk and liability for the results of such use.  No claim of any kind shall be greater in amount than the purchase price of the material.

 

Technical Support: We are pleased to offer a Technical Support Department staffed by highly experienced representatives who participate in an on-going training to keep abreast of the latest industry developments. We welcome your questions, problems, and comments. If we are unable to answer a question or solve a problem, we will be happy to call on industry leaders to provide the correct information. In addition, you will find a comprehensive searchable database of procedures, tips and tricks here at our web sites.

Policy Changes: Many changes occur beyond our control that may affect pricing and availability of items that qualify for our free freight program. We reserve the right to make any additions, deletions or substitutions of qualifying items at any time and without prior notice.

Disclaimer and Limitation of Liability: The information presented on this web site and pricing are current and correct to the best of our knowledge. Nevertheless, products, including their chemical formulations, hazards and dilutions, do change during the year.

ALWAYS REFER TO PRODUCT LABELS, MATERIAL SAFETY DATA SHEETS, INSTRUCTION MANUALS AND CURRENT LITERATURE BEFORE USE. GENERAL CHEMICAL CORP. MAKES NO GUARANTEES OR WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, OF ANY KIND WHATSOEVER WITH RESPECT TO ANY PRODUCTS PURCHASED AND ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS HEREBY DISCLAIMED BY GENERAL CHEMICAL CORP. AND EXCLUDED FROM ANY AGREEMENT MADE BY GENERAL CHEMICAL CORP., EXCEPT: The purchaser or user of a product from General Chemical Corp. agrees that, if the product proves to be defective or in any way unsuitable, General Chemical Corp.’s limit of liability for all damages, included but not limited to incidental or consequential damages, and purchaser’s and user’s exclusive remedy, regardless of legal theory, shall be for purchaser or user to receive, at General Chemical Corp.’s option, an equivalent quantity of replacement product or a refund of the purchase price.

As much as we try to guarantee low prices, there may be some typographical errors. We apologize for any inconvenience this causes. Prices are subject to change without notice.